FAQ

HOW LONG WILL IT TAKE TO ARRIVE AFTER ORDERING?

Normally, your order will be shipped in about 10-20 days after payment confirmation.


(Please know that we are doing our very best to get your pieces to you as quickly as possible! Thank you for your patience, Rune.)

HOW CAN I RETURN OR EXCHANGE AN ITEM?

Defective items only. We cannot accept returns for size or color preferences due to the complexity of international logistics.

(We appreciate your mindful shopping to help us maintain a sustainable process. Thank you, Runes!)

I HAVEN'T RECEIVED AN ORDER COMPLETION EMAIL.

you do not find it there, please contact us at contact@islarunes.com with:

① The email address you used for the order.
② Your full name.


We will verify your order and assist you as soon as possible.